Privacy Policy

Account and profile information includes your sign-in identifier, email held by the authentication provider, name, date of birth, declared country, equipment and permission status. Vimo keeps agreement receipts, eligibility and qualification results, support requests and account-security records. Recording packages contain video without audio, frame timestamps, accelerometer, gyroscope and device-motion samples, capture metadata and a contributor pseudonym. A pseudonym is not a guarantee of anonymity: people, rooms and objects in a video may identify someone.

With your permission, Vimo obtains device location while you use the app for recording-location requirements. Country evidence and country-verification decisions are also used for eligibility. Precise location, where collected for a recording, is personal information. Network services process IP addresses and technical request information to operate and secure the service. Never include sensitive documents or raw location data in support explanations.

We use information to authenticate you, determine eligibility, provide project access, capture and upload recordings, check integrity and quality, review submissions, calculate approved earnings, handle support and deletion, prevent abuse and maintain required financial and audit records. Contract-related processing supports the services you request; legal obligations may require financial records, and proportionate security processing protects the service. Permission-based recording and data sharing depend on the permissions and choices presented to you.

Clerk provides authentication, Convex stores application records, and Cloudflare R2 stores private recording objects. Authorized hosting and validation infrastructure processes packages to verify integrity and quality. Access is restricted by role and purpose. Native upload recovery may keep a recording on your phone until the server confirms durable receipt; deleting the app or local files before then may lose that recording.

The intended commercial service makes permitted recording packages available to robotics and AI customers for dataset development, model training and evaluation. Packages can contain identifiable personal information even when an account name is omitted. This is separate from providers processing data to operate Vimo. The contributor agreement asks for explicit permission for this downstream use; do not submit recordings if you do not agree or cannot obtain permission from people shown. Approved earnings alone do not authorize commercial release.

Our retention policy is to remove submitted video, motion samples and associated recording metadata within 90 days of submission, including approved, rejected and qualification recordings. We may delete them earlier when no longer needed. Unfinished uploads are removed within seven days after their upload deadline expires. A documented legal obligation or an active dispute may require a specific record to be retained longer; access is restricted, the reason is recorded, and the hold is reviewed at least monthly.

Request account deletion directly in Settings. We aim to complete deletion of your account and associated personal data and recordings within 30 days of the request, and email confirmation or explain any lawful exception. Our policy limits backup snapshots to 30 days and requires affected snapshots to expire or be removed within the deletion period. Restored backups must not reactivate deleted accounts or restore deleted personal data to ordinary use. Copies saved on your own device remain under your control.

We retain the accounting records required for Dutch tax administration for seven years after the relevant financial year ends, or longer where a specific law requires it. This covers relevant earnings, payment and transaction evidence, not a blanket right to keep your video or entire profile. Other security and operational audit records are kept for up to 12 months from the event. Necessary agreement and permission evidence may be kept while the permitted use continues and for up to 12 months afterward, unless a documented legal obligation or dispute requires longer.

Before sharing or selling a package, we require the recipient to observe the agreed purpose, applicable privacy rights and recording-retention limit, including the original submission-based expiry. Our customer terms must require cooperation with deletion and withdrawal requests, onward-recipient notification where required, and confirmation of removal. We notify relevant recipients promptly when a request affects their copy. Deleting a dataset does not necessarily undo a trained model; we assess whether it still contains personal data and take the measures required by applicable law.

You can stop recording, change device permissions, request access or correction, request deletion and ask about restriction, portability or objection where applicable. You may withdraw permission for future sharing through support; withdrawal does not make prior lawful processing unlawful. We must assess and communicate what can be removed from delivered datasets and trained models rather than promise automatic model unlearning. You may complain to your local data-protection authority.

Vimo is for adults. Do not submit recordings of children or non-consenting people. If your information appears in a recording without permission, contact info@t-apps.nl so we can investigate. Service providers or customers may process data outside the European Economic Area. Where required, we use an applicable adequacy decision or approved contractual safeguards and assess the transfer before sending data. Contact info@t-apps.nl for recipient destinations and a copy or explanation of applicable safeguards. We do not authorize a transfer merely because a customer requests the data.